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Newman University

University aligned their technological learning tools with  expectations of students and staff thanks to ALE

  • Pays: États-Unis
  • Secteur d'activité: Éducation
  • Solution: Solutions et appareils connectées, Autonomous Network, Continuité de l'activité, Digital Age Networking, Rainbow, Communications unifiées

Newman University is a private, Catholic liberal arts college, located in Wichita, Kansas, that strives to equip their students with the knowledge and skills to make a difference in society. Newman University offers undergraduate, graduate and doctoral programs, with their Master of Business Administration program being highly acclaimed. The University accommodates around 2500 students.

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The ongoing support we receive from Alcatel-Lucent Enterprise before and after sale is very important to us. Since the recent infrastructure upgrade, our staff and students complain more about parking spaces than the Wi-Fi. That’s a very good sign, in our book!
Icer Vaughan, Chief Information Officer, Newman University

Défis

Newman University struggled with implementing the technological learning expectations of the students and staff caused by a juggle between operational costs and technological investments.

Action

Newman University has been using Alcatel-Lucent Enterprise products since the late 1990s. Along with business partner, Dice Communications, Newman continues to find ALE as a solid performer with a strong value. Newman has been satisfied with the additional support from Dice and ALE sales engineers providing support through the years. The two companies are a large reason Newman continued to partner with ALE for their network needs. Now in 2021, as Newman University grows adding a doctoral program and additional users, the University is more up to date than ever in their switch technology, communication ease, and network management. Implementation of cloud-based solutions Rainbow™ collaboration tool and OmniVista® Cirrus network management enabled a high amount of product satisfaction between Newman University and Alcatel-Lucent Enterprise. Additionally, the ALE standards-based, easy-to-use interface enables Newman to segment the network for greater security and control.

Résultats

Technical benefits

  • Managerial positions are equipped with Rainbow for collaboration and communication convenience
  • ALE’s 8000 Series Phones are found in almost every faculty, staff and administration area for telecommunication ubiquity
  • Variety of models offered allows for ease of replacement when equipment becomes dated
  • Standards-based, easy-to-use GUI, command line, and device identification feature in OmniVista Cirrus management, allows Newman to segment the network for greater security and control.

Financial benefits

  • OmniSwitch solutions demonstrated value that stood out against competitors
  • OmniVista Cirrus Cloud is a proven valuable tool for network management with impressive features that streamline operations

User experience benefits

  • Rainbow provided mobile telephone capability without staff having to share their direct phone numbers
  • OmniVista Cirrus Cloud provides IT staff easy single view, while delivering on desired expectations

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